Returns and refunds

Our return policy is valid for 7 days.

If more than 7 days have passed since purchase, unfortunately we cannot offer you a refund or replacement of the item purchased with another item.

To be able to access the return procedure, your item must be unused and in the same condition in which you received it, with the original packaging perfectly intact.

To complete the return, we require you to send a request via email to

Return shipping

To return the product, it is necessary to send it to: La Bancarella sas di Armando Piccolo at Galleria Umberto I 80/81 80132 Naples

The shipping costs for returning the item are at our expense only in the case of products that do not conform to what was purchased and/or replacement due to defective or damaged items during transport. Original shipping costs are non-refundable.

In case of loss or non-delivery of the returned item by the courier, we will not proceed with the refund.